[trx_section box=”yes” dedicated=”no” scroll=”no” bottom=”small”][trx_content animation=”none” top=”90″ bottom=”100″][trx_title type=”2″ top=”large” bottom=”mini” align=”center”]Support Policy[/trx_title][trx_columns count=”2″][trx_column_item][trx_list style=”ul”][trx_list_item]To get a pre-purchase advice, you may post in the theme’s forum[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]To get a response more promptly, you are recommended to use our Ticket-system[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][/trx_column_item][trx_column_item][trx_list style=”ul”][trx_list_item]Please, note We do not support queries if you do not have a purchase code.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Item support does not include:[/trx_list_item][trx_br clear=”both”][trx_br clear=”both”][/trx_list][/trx_column_item][/trx_columns][/trx_content][/trx_section][trx_section dedicated=”no” scroll=”no” bg_color=”#f7f7f7″ box=”yes”][trx_content animation=”none” top=”90″ bottom=”100″][trx_title type=”2″ align=”center” top=”big”]How to use our Support System[/trx_title][vc_column_text el_class=”sc_description”]
Axiom technical support is always there to assist their users
with all their technical questions regarding Axiom products.
[/vc_column_text][trx_columns count=”2″ bottom=”middle”][trx_column_item align=”center”][trx_image url=”http://brooklynsonboulder.com/wp-content/uploads/2015/05/laptop.png” link=”off” shape=”square” increment=”no”][/trx_column_item][trx_column_item][trx_list style=”ol”][trx_list_item]In the ‘Item Details’ there is a clickable banner ‘Support Sys’ using which you are getting into tickets.[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item icon=”inherit”]Or you may simply use this link axiom.ticksy.com[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Enter your purchase key and register in the system[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]To avoid confusing, please use for Support System your own ThemeForest login[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Fill out the ticket form[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][/trx_column_item][/trx_columns][/trx_content][/trx_section][trx_section box=”yes” dedicated=”no” scroll=”no”][trx_content animation=”none” top=”90″ bottom=”100″][trx_title type=”2″ align=”center” top=”big”]How to find a purchase key[/trx_title][trx_columns count=”2″][trx_column_item align=”center”][trx_image url=”http://brooklynsonboulder.com/wp-content/uploads/2015/05/support_2.png” link=”off” shape=”square” increment=”no”][/trx_column_item][trx_column_item][trx_list style=”ol” top=”small”][trx_list_item]Open the ‘downloads’ tab in your account[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Find our theme in the list of products[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][trx_list_item]Click ‘download’ button, and in the drop down menu select ‘license sertificate & purchase code’[trx_br clear=”both”][trx_br clear=”both”][/trx_list_item][/trx_list][/trx_column_item][/trx_columns][trx_columns autoheight=”no” indentation=”no” count=”3″ top=”small” bottom=”big”][trx_column_item][trx_block dedicated=”no” scroll=”no”][trx_button curve=”no” type=”square” style=”filled” size=”mini” fullsize=”yes” align=”left” icon=”icon-plus-3″ link=”http://axiom.ticksy.com” popup=”” right=”1″ left=”1″ bg_style=”custom” animation=”none”]Create Ticket[/trx_button][/trx_block][/trx_column_item][trx_column_item][trx_block dedicated=”no” scroll=”no”][trx_button curve=”no” type=”square” style=”accent_1″ size=”banner” fullsize=”yes” align=”left” icon=”icon-plus-3″ link=”http://themeforest.net/item/the-barber-hair-beard-salon-wordpress-theme/11827115/comments” popup=”no” right=”1″ left=”1″]Theme Forum[/trx_button][/trx_block][/trx_column_item][trx_column_item][trx_block dedicated=”no” scroll=”no”][trx_button curve=”no” type=”square” style=”accent_1″ size=”banner” fullsize=”yes” align=”left” icon=”icon-plus-3″ link=”http://barber.axiomthemes.com/doc” popup=”no” right=”1″ left=”1″]Theme Documentation[/trx_button][/trx_block][/trx_column_item][/trx_columns][/trx_content][/trx_section]
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